Premium Real Estate Outsourcing
For property professionals seeking a real estate outsourcing solution that provides security, peace of mind, and the freedom to grow their rent roll and sell more properties.
Leveraging Effective Outsourcing Technology for Streamlined Real Estate Tasks
Using our custom-built EOS Technology ©, we combine real estate software, artificial intelligence, and human expertise to create leading outsourcing services that will help your real estate business grow.
Fill out the form to receive access to the full keynote presentation
Client Case Studies: Success Stories in Offshore Real Estate Outsourcing
How we are delivering everyday consistency through outsourcing
How PMVA Is Helping Us Grow Our Rent Roll
How onboarding a Virtual Assistant was a game changer for us
How outsourcing has given us more free time
How I’m Delivering Exceptional Service
How I’ve Streamlined My Business Processes
Maximising Business Growth with Offshore Teams in Real Estate Outsourcing Companies
Premium real estate outsourcing in the Philippines is a ‘done-for-you’ solution service. We recruit, train, systemise, and deliver back-office administrative support to create consistent, predictable, and hassle-free results.
Zero Downtime Commitment
We provide an experienced backup service should your dedicated real estate Virtual Assistant require any time off.
Benchmarked Processes
We elevate your systems and processes by benchmarking them against industry leaders.
No Turnover Costs
We safeguard your business against the high cost of turnover with inclusive recruitment, training and replacement services.
Fast Implementation
Our Australian expert consultants will guide your team through the entire implementation quickly and without the usual roadblocks associated with outsourcing.
Industry Trained
We provide 200+ hours of best practice, legislation and software training in our one-of-a-kind training academy.
Real Estate Specialists
PMVA specialises in real estate services only. We’ve consulted more than 8000 real estate agencies across Australia and trained 500+ Virtual Assistants.
What our clients are saying
PMVA was the perfect fit to support our business. They have made our jobs so much easier and more efficient and allowed us to build better relationships with our agents and their clients. We couldn’t recommend the entire PMVA team highly enough. They are organised, professional, reliable, and supportive.
Georgia Parry
PMVA operates with remarkable efficiency. From property oversight, document management, to marketing support, they consistently provide work of exceptional quality. For those in search of dependable and proficient assistance within the real estate realm, I would recommend the services of PMVA.
Cathay Caven
“Partnering with PMVA has been the most enlightening and rewarding experience I have ever had. They have sure helped take the business to the next level in only 3 months”
Ross Cooper
Real Estate Virtual Assistants: Transforming Workflow and Efficiency in Property Management
Property Management Virtual Assistant offers a unique client experience. Using their modulated task options, you can choose any task to outsource for your real estate agency. We assist you in tailoring a solution that’s perfect for you.
Lease Renewals
Over 90% of the Lease Renewal process can be outsourced to PMVA. We combine our software and process skills to ensure seamless service to your Owners and Tenants—all while being behind the scenes. We manage and maintain all records in your existing software and can adapt any part of the process to create a bespoke experience for your clients with tailor-made communication templates.
Processing Applications
Let us assist your leasing agents with background and ID checks, reference requests, TICA/NTD and summaries. We are experts in utilising Inspect Real Estate, 1Form and many other software programs. We support your local team so they can focus on showing more properties.
Processing Bills
As a company, PMVA currently processes more than 250,000 bills a month. You can select from regular maintenance bills, recurring bills such as gardening, Body Corporate Rates, Water Rates, Tenant Invoicing, Land Tax and all types of council rate processing. We check for duplicates and ensure accuracy is paramount.
New Tenant Onboarding
We understand this modulated task option is a high priority for you. Securing a tenancy quickly means we need to prepare and execute a Tenancy Agreement within minutes of your instructions. In addition, we see the acquisition of a new tenant all the way through to following up on the signed and completed Entry Condition report and everything in between.
Managing Authority Preparation
Helping you grow your rent roll or sign up that property for sale is a big responsibility. We know you need to act quickly to impress your clients, so we will make the paperwork process simple yet effective. You can rely on PMVA to deliver fast results when new business comes your way. We are software specialists and can complete all data entry when the agreements are signed, ensuring every detail is captured.
Sales Administration
From preparing CMAs and appraisals to creating window cards, managing social media, entering buyers into your database, and liaising with solicitors upon settlement, PMVA can offer a personal assistant-style VA to support your sales team’s back-of-house processes.
Rent Arrears and Notices
We recognise the importance of consistency in chasing rent arrears and payment plans and keeping track of issuing notices, their expiry dates and the overall hassle of collecting rent. We store all communication in your existing software program and communicating with your Virtual Assistant any ‘one off exceptions’ is super easy.
Maintenance Management
Bespoke workflows to ensure end-to-end maintenance reporting has become essential to delivering consistent results in property management. Never again will you need to follow up a Tradie, chase down a quote or miss getting feedback from your clients again.
Build a Resilient Real Estate Business with Dedicated Offshore Staff and Outsourcing Solutions
Let our CEO and Founder, Tiffany Bowtell, answer some of your burning questions about outsourcing. The #HeyTiff Show was created to help principals and property managers understand more about outsourcing risks, security, and difficulties with lesser providers. It also gives you a candid look into her operations.
What Environment does my Virtual Assistant work in?
Do I have to fine tune my processes before hiring a Virtual Assistant?
What if my Virtual Assistant is sick?
Who do I call if something goes wrong?
Why Should You Outsource Real Estate Services?
Outsourcing for real estate services lets your team focus on core tasks, boosting productivity and efficiency. Real estate outsourcing companies handle specialised tasks like social media management and project management, which helps reduce costs and improve your workflow. In the real estate industry, outsourcing allows you to streamline operations and stay competitive.
What Are the Benefits of Outsourcing for Real Estate?
Outsourcing for real estate offers the following benefits: reduced costs, improved flexibility, and access to a skilled talent pool. Offshoring to countries like the Philippines gives you a competitive advantage by providing full support through offshore staffing solutions. You’ll find the right candidate for your business needs, ensuring your management services and client relations thrive. Outsourcing can enhance your service quality while effectively managing staff concerns.
What Role Do Executive Assistants Play in Real Estate Outsourcing?
Executive assistants are key in real estate outsourcing. They manage daily tasks and ensure a smooth workflow. They support business owners by providing ongoing support essential for success in the competitive real estate industry. Their involvement enhances the virtual assistant’s performance and helps achieve business objectives.
Why Outsource Your Real Estate Services to the Philippines?
Outsourcing your real estate services to the Philippines offers access to a well-educated, low-cost workforce. This provides a valuable asset for businesses seeking to reduce costs while enhancing their capabilities. With a strong work ethic and extensive experience, Filipino staff can offer the full support you’d like to boost your real estate operations. Their integration into your business can significantly improve productivity and service quality.
How Do I Start My Real Estate Outsourcing Journey?
To start your real estate outsourcing journey, first assess your business needs. Identify tasks that can be outsourced to reduce costs and improve efficiency. Whether you’re hiring new staff, enhancing your management system, or boosting productivity, outsourcing can provide the solutions you need. Contact us for a strategy session to help you get started on the right path.
Can Outsourcing Lead to Cost Savings in Real Estate?
Yes, outsourcing can lead to significant cost savings in the real estate industry. By tapping into a global talent pool and utilising BPO services, you reduce overhead costs while gaining access to a wide range of skilled professionals. This outsourcing model also provides additional support, allowing you to operate more efficiently and achieve better results.
Which Real Estate Functions Can Be Outsourced?
You can outsource real estate functions like client database management, listings, viewings, and general administration. Real estate virtual assistants can also manage social media, freeing up valuable time for your in-office team to focus on lead generation and other essential tasks. By using real estate outsourcing services, you enhance your team’s productivity.
How Can Real Estate Agents Use Offshore Staffing Solutions?
Real estate agents can use offshore staffing solutions to manage routine tasks and improve productivity. These solutions include hiring executive assistants, bookkeepers, and help desk support, allowing agents to focus on core business needs. Offshore staffing solutions boost a real estate agent’s ability to achieve their goals by offering additional support where needed.
Does Outsourcing Improve Client Management in Real Estate?
Yes, outsourcing improves client management in the real estate industry by providing virtual staff trained in various real estate tasks. This allows real estate professionals to delegate routine duties and focus on building stronger client relationships. Outsourcing for real estate also helps to streamline your management system, making client interactions more efficient.
What Real Estate Functions Can Be Outsourced?
You can outsource various real estate functions, including property management, sales administration, personal assistant duties, and trust accounting. Outsourcing these tasks to offshore staff allows your in-office team to focus on high-volume and strategic tasks, improving overall productivity and adaptability.
Why Consider Corporate Real Estate Outsourcing Solutions?
Corporate real estate outsourcing solutions help real estate agencies streamline operations and access tailored services. By outsourcing, agencies can find the right blend of talent and real estate technology to improve their workflow and deliver better client service. This outsourcing model is ideal for agencies seeking a competitive advantage in the real estate industry.
How Do I Find the Right Remote Staff for My Real Estate Business?
To find the right remote staff for your real estate business, explore outsourcing companies specialising in the real estate industry. Look for services to help you hire full-time offshore staff, executive assistants, and bookkeepers who can integrate seamlessly with your team. The right partner will have extensive experience and help you achieve your business goals efficiently.
Maximising Efficiency with Outsourcing
Having a dedicated Virtual Assistant in your real estate business can open the door to a variety of new strategies. Learn how you can grow beyond your current limits by booking a private consultation with our CEO, Tiffany Bowtell now.
Australia’s most trusted premium outsourcing provider
