Kelly, the General Manager of an international property brand based in Brisbane, has been partnering with Property Management Virtual Assistant to streamline her operations. Having onboarded their fifth virtual assistant (VA), Kelly has seen substantial improvements in her business, including:
- Maintaining consistent daily operations
- Streamlining property management tasks
- Enhancing operational efficiency for the team
Kelly shares, “Our onboarding experience with PMVA has been smooth and informative. With our fifth Virtual Assistant now, we’ve been through the process a few times, and I’ve always found communication to be clear and straightforward.”
Reflecting on the integration of Virtual Assistant’s into their workflow, Kelly explains, “I describe it as keeping the wheels turning. In property management, it’s easy for unexpected urgent tasks to consume your time. Our VAs ensure that daily operations continue seamlessly, regardless of what else is happening. They handle the routine tasks, keeping the business running smoothly.”
Kelly continues, “From an operations and structure perspective, having Virtual Assistant’s has been a game changer. With our fifth VA now on board, the initial four have been instrumental in our core business operations. They streamline what each property manager does, helping keep everyone on track and saving us valuable time.”
Her advice for those considering outsourcing is clear: “I highly recommend it. It significantly improves time management, ensuring that daily tasks are handled consistently. Our VAs work diligently to keep our operations running efficiently, freeing up our team to focus on more critical aspects of our business. It’s a huge advantage for any property management company.”
Discover more about Kelly’s innovative approach to property management by watching this video on her journey with our premium outsourcing services.