Comprehensive Facilities Management Services for Optimal Property Performance

PMVA provides top-tier Facilities Management Services, offering a comprehensive suite of outsourcing solutions tailored to enhance the efficiency and value of your property management operations. Our experienced team ensures that all aspects of your property maintenance and compliance are meticulously handled, allowing you to focus on strategic growth and tenant satisfaction.

Our Comprehensive Facilities Management Services

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Routine Maintenance Management

Our routine maintenance management services ensure your properties remain in optimal condition, providing peace of mind for property owners and tenants alike. We handle all operational aspects, from scheduling and entry notices to organising essential services and fire compliance. Our facilities management team is adept at managing air conditioning compliance, ensuring systems operate efficiently and comfortably for all occupants. Insurance compliance is another critical area we manage, maintaining up-to-date records to mitigate risk and ensure protection.

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Lease and Tenant Management

Effective lease and tenant management is crucial for maintaining high occupancy rates and tenant satisfaction. Our facilities management solutions include the preparation and execution of lease agreements, ensuring all legal requirements are met with precision and professionalism. We also manage the transcription of entry condition reports, providing a detailed account of the property’s state at the start of each tenancy. These services are implemented to the highest quality standards, reflecting our commitment to best practices and service excellence.

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Compliance and Audits

Staying ahead of regulatory requirements is vital for any property management organisation. Our compliance and audit services encompass various critical checks and balances. We conduct regular electrical and gas compliance audits to ensure all systems meet the highest safety and operational standards. Our thorough smoke alarm audits ensure every device is compliant and functioning correctly. Our management strategies include routine checks to optimise safety measures and maintain a compliant and professional built environment.

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Financial Management

Our financial management services accurately and efficiently handle bookkeeping and trust accounting services, ensuring transparency and reliability. We manage the processing of bills and invoices with meticulous attention to detail, maintaining financial accuracy and compliance. End-of-month reporting provides clear insights into property performance, helping you make informed decisions about your asset management strategies. This comprehensive approach to financial management helps optimise budget utilisation and supports long-term sustainability.

FAQs for Facilities Management Services

What Does Your Service Include?

Our services include a comprehensive range of facility management tasks designed to streamline operations and optimise property performance. We handle routine maintenance, ensuring your properties remain in top condition with regular upkeep and preventative care. Our compliance audits cover electrical, gas, and fire safety, as well as smoke alarm checks, to meet all regulatory standards. Financial management services include processing bills, end-of-month reporting, and direct debit management to maintain financial accuracy and transparency. We also specialise in lease and tenant management, preparing and executing lease agreements, managing rental bonds, and following up on lease renewals. Our team oversees building management, managing air conditioning and insurance compliance to ensure efficient and sustainable operations. With integrated facilities management, we provide a cohesive approach that combines all these services into a seamless system, tailored to the unique needs of each property in our portfolio.

What Are Facilities Services?

Facilities services encompass maintenance, security, and soft services like concierge. We provide integrated facilities management for a diverse range of properties. This includes mixed-use, industrial buildings, and remote locations.

How Do You Provide Integrated Facilities?

We offer outsourced integrated facilities management to streamline operations. This approach ensures all management systems work together efficiently. Our end-to-end service delivery covers maintenance, compliance, and assistance with financial management.

What Is Integrated Facilities Management?

Integrated facilities management combines various services into a cohesive system. This approach ensures efficient operation and management. We provide end-to-end solutions for all your facilities needs.

What Are the Benefits of Outsourcing Facilities Management to PMVA?

Outsourcing your facilities management to PMVA brings numerous benefits. Our team of experienced professionals brings unparalleled expertise to manage your facilities efficiently. This expertise ensures cost-effective operations and enhances the overall value of your assets. Regular maintenance and compliance checks are fundamental to maintaining and enhancing property value, while our proactive management approach ensures high tenant satisfaction and retention.

How Do You Handle Building Management?

We manage all building management tasks, including maintenance and compliance. Our virtual assistants are trained in facilities management and oversee operations to ensure smooth service delivery. We handle on-site issues and streamline processes for maximum efficiency.

What Is Soft Facilities Management?

Soft facilities management covers services that enhance the workplace environment. This includes cleaning, hygiene, and concierge services. We aim to maximise amenities and ensure a high-quality workplace for occupiers with our outsourced facilities management services

Which Sector Do You Serve?

We serve various sectors across Australia, including commercial and residential. Our services cater to the unique needs of each sector, ensuring compliance and efficiency. Our industry experience allows us to provide the best possible solutions.

How Do You Find the Right Service Provider?

Finding the right service provider involves evaluating experience and capabilities. PMVA offers industry experience and a comprehensive range of facilities management outsourcing solutions. We cater to each client's unique needs, ensuring the best possible outcomes.

How Can I Get Started With PMVA?

Getting started with PMVA is simple. Contact us today to discuss your facility and property management outsourcing needs. Our team will provide a detailed consultation to understand your specific requirements and develop a tailored property management service plan. We ensure a seamless onboarding process, where our virtual assistants will work closely with you to implement our management systems, streamline operations, and optimise your property portfolio for maximum efficiency. With PMVA, you can expect professional and comprehensive service delivery from day one.

Testimonials: What Our Clients Are Saying

Lynette spann

Some of the smartest in the industry. PMVA has truly changed property management. As a property manager, you will love having a VA and you won’t regret it. You also will never want to be without one again. Thanks for the many years of training and support PMVA.

Lynette Spann

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Georgie Parry

PMVA was the perfect fit to support our business. They have made our jobs so much easier and more efficient and allowed us to build better relationships with our agents and their clients. We couldn’t recommend the entire PMVA team highly enough. They are organised, professional, reliable, and supportive.

Georgia Parry

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Cathay Caven

PMVA operates with remarkable efficiency. From property oversight, document management, to marketing support, they consistently provide work of exceptional quality. For those in search of dependable and proficient assistance within the real estate realm, I would recommend the services of PMVA.

Cathay Caven

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Client Success Stories

Premium Outsourcing Solutions for Property Management Agencies

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Zero Downtime Guarantee

We provide an experienced backup service should your dedicated real estate Virtual Assistant require any time off.

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Benchmarked Processes

We elevate your systems and processes by benchmarking them against industry leaders.

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No Turnover Costs

We safeguard your business against the high cost of turnover with inclusive recruitment, training and replacement services.

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Fast Implementation

Our expert consultants will guide your team through the entire implementation, without the usual roadblocks associated with outsourcing.

Ready to Transform Your Facilities Management Services?

A dedicated Virtual Assistant in your real estate business can open the door to various new opportunities. Learn how to grow beyond your current limits by booking a private consultation with our CEO, Tiffany Bowtell.

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