Premium Property Management Maintenance and Repair Outsourcing
It is imperative to have a robust follow-up process when completing maintenance requests; this is where outsourcing this task can make sense. PMVA has developed several process blueprints outlining the best practices for lodging and executing maintenance requests and following up, invoicing, and tenant quality control follow-ups. A virtual assistant specialising in property management and maintenance can be utilised to vet a maintenance request, having a separate process for urgent and non-urgent maintenance requests.
Comprehensive Property Management and Maintenance Services: Ensuring Top Condition and Tenant Satisfaction
Residential Property Repairs and Maintenance for Keeping Your Property in Top Shape
The process for submitting and managing maintenance requests can vary from one property management company to another. However, most companies have an online system, software, or portal that tenants can use to submit requests. This is to ensure that there is a record of all maintenance issues that have occurred at the property. As they say, ‘If it’s not in writing, it didn’t happen!
Expert Commercial Property Management for Maintenance, Repairs, and Professional Oversight
Property management for commercial properties involves a greater scope of work than residential property management. In terms of maintenance, tenants can be responsible for a particular portion of maintenance; this is negotiated during the leasing process. It is common for landlords of commercial properties to be accountable only for capital repairs, meaning that the repairs involve a substantial part of the structure of the building, e.g., roofing repairs.
Property Management Administration
Our property management administration services streamline your operations, allowing you to focus on core business tasks. We handle tenant communication, rent collection, and lease management efficiently. Let us manage the paperwork and logistics so you can enjoy peace of mind and increased productivity.
Investment Property Maintenance
Keep your investment properties in top condition with our comprehensive maintenance services. We coordinate repairs, regular upkeep, and emergency services, ensuring your properties remain attractive and functional. Our proactive approach helps maintain property value and tenant satisfaction.
Routine Inspection Outsourcing
Ensure your properties are well-maintained with our routine inspection outsourcing. We conduct thorough inspections, document findings, and provide detailed reports. This service helps you identify issues early, maintain compliance, and protect your investment.
Investment Property Compliance Outsourcing
Stay compliant with regulations using our investment property compliance outsourcing. We manage all aspects of property compliance, from safety checks to legal requirements. Our expertise ensures your properties meet standards, reducing risk and liability.
Property Management and Maintenance FAQs: Understanding Responsibilities, Maintenance Issues, and Best Practices
What Is the Evaluation Process for Properties?
How Do You Handle Legislative Requirements?
What Is Full-Service Property Management?
What Is the Importance of Property Maintenance?
What Are the Challenges of Self-Managing Your Property Maintenance?
How Do Property Managers Handle Maintenance Requests and Repairs?
What Is the Requirement for Tenant Screening?
What Steps Are Taken to Avoid Unnecessary Delays?
What Does a Property Maintenance Manager Do?
Who Is Responsible for the Maintenance of a Rental Property?
What Are the Benefits of Maintenance Management Software?
How Do You Know If the Property Maintenance Quote Is Fair and Realistic?
Client Testimonials: How Our Property Management Outsourcing Services Enhance Maintenance Quality
Our agency have been using PMVA for quite a few years now and find exceptional service from the team. Always happy to make adjustments, ensure the VA’s are on track, errors are corrected and procedures are in place for extended training.
Jacqui Kerin
Some of the smartest in the industry. PMVA has truly changed property management. As a property manager, you will love having a VA and you won’t regret it. You also will never want to be without one again. Thanks for the many years of training and support PMVA.
Lynette Spann
PMVA was the perfect fit to support our business. They have made our jobs so much easier and more efficient and allowed us to build better relationships with our agents and their clients. We couldn’t recommend the entire PMVA team highly enough. They are organised, professional, reliable, and supportive.
Georgia Parry
Success Stories in Property Maintenance Management: Case Studies of Effective Property Outsourcing
How we are delivering everyday consistency through outsourcing
How PMVA Is Helping Us Grow Our Rent Roll
How onboarding a Virtual Assistant was a game changer for us
The Role of Premium Outsourcing in Property Maintenance Management
Zero Downtime Guarantee
We provide an experienced backup service should your dedicated real estate Virtual Assistant require any time off.
Benchmarked Processes
We elevate your systems and processes by benchmarking them against industry leaders.
No Turnover Costs
We safeguard your business against the high cost of turnover with inclusive recruitment, training and replacement services.
Fast Implementation
Our expert consultants will guide your team through the entire implementation, without the usual roadblocks associated with outsourcing.
Maximising Efficiency with Outsourcing: Making Your Property Management and Maintenance Needs Simple
Having a dedicated Virtual Assistant in your real estate business can open the door to a variety of new strategies. Learn how you can grow beyond your current limits by booking a private consultation with our CEO, Tiffany Bowtell now.
Australia’s most trusted premium outsourcing provider