Real Estate Agent Advertising: How To Advertise Legally And Build Trust

By: Tiffany Bowtell | Last Updated: 10th Apr 2025

real estate agent advertising.artwork

Real estate agent advertising is a key part of growing your agency. It helps attract leads, build trust and close more deals. But it’s not enough to write catchy copy. You must follow legal rules and provide honest, clear information to renters, buyers and sellers. Poor ads can lead to fines and damage your agency’s brand. In this guide, you’ll learn how to advertise accurately, stay compliant and get better results on every listing.

How to Advertise Real Estate Ethically and Effectively.artwork

How to Advertise Real Estate Ethically and Effectively

Advertising is your chance to reach new clients—but every ad must follow the law. A strong real estate campaign balances attraction with compliance. You aim to advertise clearly, respect consumer law and protect your agency’s reputation.

Follow these key principles

  • Be truthful: Avoid exaggeration
  • Be accurate: Ensure all facts are correct at the time of publishing
  • Be fair: Provide equal treatment to buyers and sellers

Checklist before publishing

  • Confirm your licence to advertise
  • Include correct property details and pricing
  • Avoid misleading words or images
  • Disclose material facts
  • Add disclaimers if needed
  • Use current photography
  • Choose reputable platforms

Avoiding Language That Could Mislead Prospects

Vague or exaggerated ads can lead to legal trouble. Under Australian Consumer Law, false or misleading ads—including photos, descriptions, and pricing—are not allowed.

Phrases to avoid:

  • “Perfect condition” if faults exist
  • “Only minutes to the city” without distance
  • “Ocean views” if partial or blocked

Write clearer ads by:

  • Using numbers: “300m to train”
  • Being specific: “North-facing courtyard”
  • Stating facts, not assumptions

Before-and-after examples:

Risky VersionCompliant Version
Luxury home in perfect conditionModern home with recent updates
Only steps from the beachLocated 300m from beachfront
Ocean viewsPartial ocean view from the upstairs balcony

Why Accurate Representation Builds Long-Term Trust

Truthful ads protect you legally and help build client trust. When listings match what buyers see onsite, your agency gains credibility.

Benefits of accurate ads:

  • More referrals
  • Better reviews
  • Repeat business

Be consistent across platforms:

  • Align price and features in all media
  • Avoid conflicting or outdated copy

Clear vs. vague:

Vague DescriptionClear Description
Close to transport450m walk to the train station
Updated kitchenRenovated in 2022 with stone benchtops

Misleading ads attract penalties. Regulators like the ACCC monitor real estate advertising closely.

Stay compliant by avoiding:

  • Underquoting
  • Claims like “must sell” without proof
  • Outdated or heavily edited photos
  • Publishing without a valid licence

Check your local guidelines regularly. They vary between states and change over time.

What Every Estate Agent Should Know About Ad Disclaimers.artwork

What Every Estate Agent Should Know About Ad Disclaimers

Disclaimers protect you when used correctly. They do not excuse false content.

Use a disclaimer when:

  • Price or conditions may change
  • Features depend on approval
  • Images are not current

Example:

“All information is from reliable sources but cannot be guaranteed. Buyers should verify details. Photos may not reflect current condition.”

Real Estate Advertising Compliance by State

Each state adds its own rules to national consumer law. Here’s a quick comparison:

AreaNSWVICQLD
Price quotingMust reflect vendor guideStatement of Information requiredMust not mislead
Photo EditingCannot hide defectsNo enhancement of key featuresMust reflect the current condition
Auction pricingNo underquotingProvide comparable salesAvoid fixed-price messaging

Tip: Subscribe to your state regulator’s updates.

Real Estate Agent Marketing: Best Channels and Strategies

Use the right platforms to get the best return.

Digital media:

  • Real-time updates
  • Targeted reach
  • Measurable results

Traditional media:

  • Strong local branding
  • Works well in regional markets

Top tools:

Example: A QLD agency promoted a listing using email, and Facebook. They received 38 enquiries and two offers in 48 hours.

Creating High-Impact Campaigns for Property Listings.artwork

Creating High-Impact Campaigns for Property Listings

Strong listings follow a structure that guides the reader.

Include:

  • Headline with key feature
  • Bullet-pointed features
  • Benefits that speak to lifestyle
  • Clear call to action

Visuals that convert:

  • Daylight photography
  • Floorplans
  • Walkthrough videos

Phrases that work:

  • “Move-in ready for first-time buyers”
  • “Private courtyard with all-day sun”
  • “Close to schools, shops and parks”

Crafting Advertisements That Speak to Today’s Buyers

Modern buyers want quick answers and accurate detail.

What they look for:

  • Space, storage and light
  • Location and lifestyle
  • Realistic price range

How to write better:

  • Use short, simple sentences
  • Lead with an emotional benefit
  • Avoid overhyped words

Example:

✓ “Enjoy light-filled open-plan living”
✗ “Beautiful home in perfect location”

Highlighting Residential Property Features That Sell

Tailor your copy to the target buyer.

Buyer TypeFeatures That Attract
Families3+ beds, fenced yard, near schools
DownsizersSingle-level, low-maintenance, updated kitchen
InvestorsRental return, reliable tenant, low upkeep
First-homeAffordable, flexible layout, move-in ready

Generating Buzz With Your New Listing Campaigns

Plan to create momentum fast.

Pre-launch tasks:

  • Get vendor sign-off
  • Book photos and floorplans
  • Draft email and social media

Launch day:

Timeline:

DayTask
1Photos and copy
2Set up email and social
3Vendor approval
4Upload to platforms
5Launch live

Why Selling Price Accuracy Matters in Real Estate Advertising

Underquoting is illegal and harms your brand. You must base your estimate on actual data and vendor agreements.

To stay compliant:

  • Use vendor instructions
  • Check recent comparable sales
  • Avoid misleading price ranges

Tools to help:

  • RP Data
  • Domain suburb insights
  • Internal price trackers

Price right before you publish. It’s the law and your responsibility.

Understanding Rental Market Messaging

Renters want facts—not fluff.

Must-haves:

  • Weekly rent and bond
  • Lease terms
  • Accurate photos
  • Features like heating and appliances
  • Pet Policy
  • Clear call to action

Avoid sales-style language. Stick to what matters.

Positioning Your Rental Property for Maximum ROI

Good marketing reduces vacancy and lifts rental yield.

What matters:

  • Clean presentation
  • Honest, clear copy
  • High-quality images

Before publishing:

  • Confirm rent and bond
  • Add key features
  • Check compliance
  • Include a licence to advertise

PMVA supports with:

  • Listing uploads
  • Quality checks
  • Back-office support

Using Residential Listings to Create Repeat Business

Each ad is a growth tool—if you use it right.

One listing can lead to:

  • Your next vendor
  • Investor enquiries
  • Referrals from neighbours

System tips:

  • Tag leads in your CRM
  • Nurture enquiries with follow-ups
  • Share campaign results with vendors

PMVA helps you:

  • Track campaigns
  • Manage back-end tasks
  • Support your new business team

FAQs: Real Estate Agent Advertising

Can I Advertise A Property Without A Licence?

No. You must hold a valid real estate licence to advertise. This includes rental and sales listings. Advertising without a licence may breach state law and lead to penalties.

What Makes An Advertisement Misleading?

An ad misleads if it gives buyers the wrong idea about a property’s price, features or condition. This includes edited photos, vague terms or false claims. The law requires every advertisement to be transparent and fair.

Do Auction Properties Have Different Rules?

Yes. You must follow specific quoting rules if you advertise a property for auction. Your price guide must reflect recent sales and seller expectations. Also, you must state if an auctioneer will be present and include the auction details.

How Can I Get More Out Of My Advertising?

Focus on clear copy, strong visuals and legal compliance. Use the right platforms for your market. Review each campaign’s performance and adjust as needed. Consider outsourcing your ad process to save time and stay consistent.

What If I Get A Lot Of Enquiries But No Offers?

Check your price guide, photos and property details. Make sure your advertisement sets the right expectations. You may also need to improve follow-up systems to convert leads into results.

Build Trust And Grow Smarter

Strategic and compliant advertising sets your agency apart. It builds trust, avoids risk and attracts better clients. Clear ads help you win new leads, meet legal standards and grow a strong profile in your local market. Now is the time to review your current marketing. Check for gaps. Make sure every advertisement reflects your brand, your duty and your goals. Need help getting it right? Book a free discovery call with PMVA or download your real estate advertising compliance checklist today. Let’s make your next campaign your best one yet.

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Tiffany Bowtell

Tiffany Bowtell is the CEO and Founder of PMVA, renowned internationally as a property management expert. With over thirty years in the property industry, she has excelled in roles including Head Trainer at Console and certified partner with PropertyMe software. A skilled business coach, keynote speaker and Property Management Author. Tiffany's innovative approaches to training and software integration make her a distinguished leader in real estate outsourcing and process automation.